Pieter de Vries
Staff Engineer, Tellura Payments
Pieter focuses on payments reliability at Tellura Payments and has written extensively on incident response in regulated environments.
About
Pieter has carried the on-call pager at three payment companies and has the war stories to prove it. He writes a popular newsletter on incident response that 12,000 reliability engineers subscribe to.
His talk pulls apart a 47-minute outage at Tellura earlier this year, with the timeline, the wrong turns, and what changed in the postmortem.
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